Firstly, thank you very much for choosing to order with Totally Branded.
There are two processes available to order with us, below is an outlay of both options:
Website
If you wish to order through our website you can. Firstly you will need to open an account with us. This can be done by selecting the human icon in the top right of our website. From there you can create an account and navigate the menu, where you can set you delivery address, upload your logo and even track your order progress.
Once this is complete, you will be able to add items to you basket after following the 4 step process per product. If your products allow for the 'Ready to order online & upload my artwork' you may select your artwork and order right away via checking out.
You will need to pay upfront, however, your money will be held. This is because our design team will need to send you a visual proof of your artwork on the product. At this stage you will be required to approve the proof (design revisions can be made before your money is processed, please be sure to get in touch), after approval, your money will be processed and the order will be placed.
Merchandise Consultant
Alternatively, you can select 'Request a Quote & Free Visual Proof' via our website, these will be returned to you via email in the form of a quotation which has passed through our Sales Team. If you do not wish to go through our website, please feel free to call us on 0203 1502 818 or send an email to info@totallybranded.co.uk.
Once your enquiry comes through to one of our Merchandise Consultants, they will become your Account Manager and point of contact for any future enquires or orders. Your new Account Manager will be happy to help you with any questions and will guide you through the process from start to finish.
